1. Scope and Acceptance
These Marketplace Terms (the “Terms”) are an agreement between you and Lesson Complete, Inc. (“Lesson Complete,” “LC,” “we,” “us”). They apply to anyone who uploads, lists, sells, or otherwise makes content available on the Lesson Complete Library marketplace (each, a “Creator”), and they describe the ground rules that make the marketplace work for buyers, other creators, and the platform.
You accept these Terms the first time you check the “I agree to the Marketplace Terms” box in the upload or course-publish form, or the first time you submit content for listing — whichever happens first. If you do not agree to these Terms, do not upload or publish anything to the marketplace.
If you are accepting these Terms on behalf of a school, studio, business, or other organization, you represent that you have the authority to bind that organization, and “you” in these Terms refers to both you and that organization.
2. Eligible Content
You may upload three broad categories of content to the marketplace: (a) public-domain scores and community arrangements, including arrangements you have created yourself of works in the public domain; (b) teaching materials such as worksheets, studio forms, method-book excerpts, practice charts, lesson plans, and assessment tools; and (c) video courses, including recorded lessons, technique breakdowns, masterclasses, and similar instructional video.
Content you upload must be either (i) your original work, (ii) properly licensed for distribution by you, or (iii) in the public domain in the United States. If your content contains or derives from copyrighted material — for example, a modern arrangement of a copyrighted song, or a method-book page you did not write — you are responsible for confirming that you hold the necessary rights or licenses before you upload it.
You may not upload, and you agree not to attempt to upload, any of the following:
- Sexually explicit, pornographic, or adult content of any kind, including implied, suggestive, or artistic nudity. Lesson Complete is used by music teachers and students of all ages; the marketplace is not a venue for adult material.
- Content that sexualizes, endangers, or exploits minors in any form, including but not limited to child sexual abuse material (CSAM), suggestive depictions of minors, or grooming content. We report suspected CSAM to the National Center for Missing & Exploited Children (NCMEC) and to law enforcement as required by U.S. federal law.
- Illegal content or content that promotes illegal activity under U.S. federal or state law or the law of the country from which you uploaded, including but not limited to controlled substances, weapons trafficking, fraud, theft, piracy, tax evasion, and human trafficking.
- Hate speech, harassment, or content that promotes violence against any person or group on the basis of race, ethnicity, national origin, religion, caste, sexual orientation, gender identity, disability, age, or any other protected characteristic; content that glorifies self-harm, suicide, or eating disorders; or content intended to threaten, bully, or intimidate another person.
- Copyrighted material you do not have the right to distribute, including modern copyrighted scores, method-book pages you did not write, recordings of works still under copyright, or branded/trademarked material used without permission.
- Personally identifiable information of minors — including names, photos, voice recordings, addresses, or school names tied to a student, or any combination of these that could identify a minor — unless you have documented consent from that minor’s parent or guardian for the specific use you are making of the information.
- Misleading, fraudulent, or deceptive material, including content that misrepresents its author, origin, or instructional value; fake reviews or testimonials; and anything designed to trick buyers into a purchase they would not otherwise make.
- Malware or abusive technical content, including files that attempt to deliver viruses, trojans, keyloggers, or any code that runs unauthorized scripts; files designed to exploit the PDF viewer, the video player, or any other part of the platform; or content that attempts to harvest data from buyers or other creators.
- Content that violates a court order, subpoena, or active legal proceeding, and content that was obtained through unauthorized access to another person’s systems or accounts.
Violating any of the prohibitions above is a material breach of these Terms. We may remove the content immediately and without warning, terminate your access to the marketplace and to Lesson Complete more broadly, reverse any pending or completed payouts tied to the violating content, and, where applicable, report you to law enforcement or to platforms and rights-holders whose rights you violated.
Lesson Complete reserves the right to review, restrict, unlist, or remove any content that we believe violates these Terms, applicable law, or the legitimate rights of third parties. We are not required to review content before it is listed, and the absence of a review is not an endorsement.
3. Content Ownership and License to Lesson Complete
You keep the copyright and every other ownership right in the content you upload. Nothing in these Terms transfers ownership of your work to Lesson Complete.
To make your content available on the marketplace, you grant Lesson Complete a non-exclusive, worldwide, royalty-free, sublicensable license to host, store, reproduce, display, transmit, transcode, and distribute your content to buyers on your behalf, and to promote your content in connection with the marketplace (for example, in category listings, search results, recommendation surfaces, email newsletters, and social media posts that feature the marketplace). This license lasts as long as your content is listed on the marketplace, plus a reasonable wind-down period for cached copies, analytics, and backups.
You may unlist any of your content at any time from your creator dashboard. When you unlist content, we will stop offering it for sale to new buyers. However, buyers who already purchased your content keep the license they paid for, and free downloads that were already taken remain valid for the people who downloaded them. This is necessary to honor the transactions we have already processed, and you acknowledge and agree that unlisting is forward- looking only.
Free uploads (items you list with a price of $0.00) are distributed to buyers under a permissive license that allows download and use for their personal teaching and learning. Paid items are sold to buyers under a single-studio license unless the item page says otherwise — meaning the buyer may use and reproduce the item inside their own teaching practice but may not resell or publicly redistribute it. You may add additional, stricter, or more permissive license language on your item page, and the language on the item page controls to the extent it is more specific than the defaults stated here.
4. Pricing, Fees, and Payouts
You set the price for each item you list. You may price an item at $0.00 to offer it as a free download, or at any amount permitted by the marketplace upload form. You are responsible for making sure your pricing complies with any agreements you have with third parties (for example, a publisher contract or a co-author arrangement).
Lesson Complete does not charge a platform fee on marketplace sales at this time. You keep 100% of every sale price (Stripe’s processing fee applies separately — see below). We may introduce a platform fee in the future; if we do, we will give creators advance notice through the dashboard and by email, and the change will only apply to sales made after the new fee takes effect.
Payments on the marketplace are processed by Stripe through your Stripe Connect Standard account. Stripe charges its own processing fee on every transaction — typically around 2.9% plus $0.30 for U.S. card payments, though the exact rate is set by Stripe and may vary by payment method, buyer country, and account history. The Stripe processing fee is deducted by Stripe and is not retained by Lesson Complete.
Payouts flow directly from Stripe to your connected bank account according to the payout schedule set on your Stripe Connect account. You are responsible for keeping your Stripe account in good standing, completing any identity or tax verification Stripe requires, and supplying accurate banking information. If Stripe pauses, holds, or reverses a payout, Lesson Complete cannot override Stripe’s decision, but we will do our best to help you resolve it.
You are responsible for any taxes owed on your marketplace earnings, including income tax and any applicable sales, use, or VAT obligations in your jurisdiction. Lesson Complete may collect sales tax or VAT on your behalf where required by law; in those cases, the collected amount is remitted to the relevant tax authority and is not part of your payout.
5. Refunds
Digital goods on the marketplace are generally non-refundable once they have been downloaded, because a download is effectively delivery of the product. That said, Lesson Complete reserves the right to issue refunds at its reasonable discretion in specific situations, including: an item that could not be delivered or downloaded due to a platform or file issue; an item that is materially defective (for example, a score file that is corrupted or a course video that will not play); an item that is materially misrepresented on its listing page; duplicate or accidental purchases reported promptly; and cases where a refund is required by applicable consumer-protection law.
When Lesson Complete issues a refund on one of your sales, you agree that we may reverse the corresponding funds from your creator balance or, if your balance is insufficient, offset the refund against future payouts. We will notify you when we issue a refund on one of your sales and, where practical, give you a chance to weigh in before we act. Stripe processing fees on a refunded transaction are handled according to Stripe’s current policy and may not be fully recoverable.
6. Creator Warranties
Every time you upload or publish content, you represent and warrant to Lesson Complete and to buyers that:
- You own or have all necessary rights, licenses, consents, and permissions to upload, display, distribute, and sell the content on the marketplace under these Terms.
- The content does not infringe or misappropriate any copyright, trademark, right of publicity, right of privacy, trade secret, contractual right, or other right of any third party.
- The metadata, description, preview images, sample pages, price, difficulty level, length, instrumentation, and any other details you provide about the item are accurate and not misleading.
- Any arrangements you upload of copyrighted compositions have been cleared with the appropriate rights-holder or licensing body, and any arrangements you upload of public-domain compositions are genuinely based on public-domain source material.
- The content does not contain malware, unauthorized tracking, hidden advertising, or any code intended to harm the platform or its users.
If any of the above turns out to be untrue for a piece of content, Lesson Complete may unlist the content, refund affected buyers, and take the steps described in the Account Termination section.
7. DMCA and Takedown Requests
Lesson Complete respects intellectual-property rights and responds to valid notices under the Digital Millennium Copyright Act (“DMCA”). If you believe content on the marketplace infringes a copyright you own or are authorized to represent, please send a written notice to legal@lessoncomplete.com that includes: (a) your physical or electronic signature; (b) identification of the copyrighted work you believe has been infringed; (c) a link to or sufficient description of the allegedly infringing item on our marketplace; (d) your contact information (name, address, phone, email); (e) a statement that you have a good-faith belief that the use is not authorized by the copyright owner, its agent, or the law; and (f) a statement, under penalty of perjury, that the information in your notice is accurate and that you are authorized to act on behalf of the rights-holder.
When we receive a complete notice, we will remove or disable access to the allegedly infringing content and notify the Creator who uploaded it. Creators who believe their content was removed in error may file a counter-notice with the same contact address, including: (a) identification of the material removed and its original location; (b) a statement under penalty of perjury that the Creator has a good-faith belief the material was removed as a result of mistake or misidentification; (c) the Creator’s name, address, and phone number; and (d) a statement consenting to the jurisdiction of the federal court where the Creator resides (or where Lesson Complete is located, if the Creator is outside the United States), and agreeing to accept service of process from the complaining party.
If we receive a valid counter-notice, we will forward it to the complaining party and may restore the content after the period required by the DMCA, unless the complaining party files a court action. Lesson Complete will, in appropriate circumstances, terminate the accounts of repeat infringers.
8. Prohibited Conduct
To keep the marketplace healthy for everyone, you agree not to do any of the following, and not to help anyone else do them:
- Post fake reviews, buy or trade reviews, or coordinate with others to inflate or deflate ratings on your content or on another creator’s content.
- Engage in wash sales — that is, purchasing your own items, or arranging for friends, family members, or alternate accounts to purchase your items, for the purpose of inflating sales numbers, rankings, or payouts.
- Steer marketplace buyers to purchase the same item off-platform to avoid Stripe processing fees, to evade our refund and dispute process, or to circumvent any platform fee that may be introduced in the future.
- Harass, threaten, impersonate, or dox other creators, buyers, or Lesson Complete staff, whether through direct messages, review text, item listings, or any other surface.
- Resell, rehost, or otherwise redistribute another creator’s content without a license from that creator, including re-uploading a competitor’s paid item and listing it as your own.
- Scrape, crawl, or bulk-download marketplace content beyond normal browsing, or attempt to reverse-engineer the platform, defeat access controls on paid files, or otherwise access content you have not paid for.
Violations of this section are grounds for immediate unlisting, fund reversal, and account termination.
9. Account Suspension and Termination
Lesson Complete may suspend or terminate your marketplace privileges — including unlisting your content, pausing payouts pending investigation, or closing your creator account — if we reasonably believe you have violated these Terms, violated applicable law, exposed Lesson Complete or its users to material risk, or engaged in a pattern of conduct inconsistent with a healthy marketplace. Where practical, we will give you notice and a chance to respond before termination, but we may act first when the conduct is serious or time-sensitive (for example, active copyright infringement or suspected fraud).
You may close your creator account and unlist all of your content at any time from your dashboard, or by emailing us. Closing your account does not relieve you of obligations that survive termination by their nature — including your warranties for content you already sold, Lesson Complete’s right to issue refunds on past sales, outstanding tax obligations, and the continuing validity of buyer licenses for content you sold before closure.
10. Disclaimer of Warranties and Limitation of Liability
The following section is presented in capitalized form because the law in most U.S. states expects it that way.
THE MARKETPLACE AND ALL RELATED SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, LESSON COMPLETE DISCLAIMS ALL WARRANTIES, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, TITLE, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. LESSON COMPLETE DOES NOT WARRANT THAT THE MARKETPLACE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE; THAT CONTENT LISTED BY CREATORS WILL BE ACCURATE, LAWFUL, OR FIT FOR YOUR USE; OR THAT PAYOUTS, REFUNDS, OR OTHER FINANCIAL MOVEMENTS PROCESSED BY STRIPE WILL OCCUR ON ANY PARTICULAR SCHEDULE.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, LESSON COMPLETE AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOST PROFITS, LOST REVENUE, LOST GOODWILL, OR LOST DATA, ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF THE MARKETPLACE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
LESSON COMPLETE’S TOTAL AGGREGATE LIABILITY TO A CREATOR ARISING OUT OF OR RELATED TO THESE TERMS OR THE MARKETPLACE WILL NOT EXCEED THE TOTAL PLATFORM FEES LESSON COMPLETE ACTUALLY RETAINED FROM THAT CREATOR’S SALES IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM. THIS CAP APPLIES IN THE AGGREGATE TO ALL CLAIMS OF ANY KIND, WHETHER IN CONTRACT, TORT, STATUTE, OR OTHERWISE.
11. Governing Law and Dispute Resolution
These Terms are governed by the laws of the State of Delaware, without regard to its conflict-of-laws rules. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
If a dispute arises between you and Lesson Complete, we both agree to try in good faith to resolve it informally first — send us a short description of the dispute at legal@lessoncomplete.com and give us at least thirty (30) days to respond and attempt a resolution.
Any dispute that cannot be resolved informally and that seeks damages or relief valued at more than ten thousand U.S. dollars (US$10,000) will be resolved by binding individual arbitration, administered by the American Arbitration Association under its Commercial Arbitration Rules, seated in Wilmington, Delaware, and conducted in English. The arbitrator’s decision will be final and enforceable in any court of competent jurisdiction.
Nothing in this section prevents either party from bringing an individual claim in a small-claims court of competent jurisdiction for amounts within that court’s limits, or from seeking injunctive relief in a court of competent jurisdiction to protect intellectual-property rights. You and Lesson Complete each agree that disputes will be brought only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, or representative action.
12. Changes to These Terms
The marketplace will change over time, and these Terms will occasionally need to change with it. When we update these Terms, we will update the Effective Date at the top of this page. For material changes — for example, a change to the fee structure, a change to the refund policy, or a change to the dispute-resolution terms — we will give you at least thirty (30) days’ notice by email to the address on your account, by an in-product banner on your creator dashboard, or both.
Your continued use of the marketplace after an update takes effect means you accept the updated Terms. If you do not accept an update, your remedy is to unlist your content and close your creator account before the update takes effect.
13. Contact
Questions, DMCA notices, legal correspondence, and anything else covered by these Terms should be sent to legal@lessoncomplete.com. We read every message and aim to respond within a few business days.